FAQ

You have questions?
We've got answers. 

We've compiled our most frequently asked questions about the Northside Plus community to make your life easier. We know that making housing decisions can seem overwhelming and we want to make sure your process is as smooth as possible. If you still have questions, don't hesitate to contact us! 

How can we help?

Leasing

  Are you currently leasing?

Yes! All phases are now actively leasing and you can start the process by applying online. 

  What is an individual lease?

An individual lease provides each resident with their own separate lease agreement and responsibility for only his/her rental installments and parking charges. By signing an individual lease, you are only taking responsibility for your rental installments and lease terms and will not be held liable for any delinquent amounts owed by your roommate(s). The individual lease agreements protects you in the event your roommates cannot make their payments, or if they leave their lease agreement early.

  How long is the lease agreement?

The length of the lease varies based on which term you choose. The annual term will start mid-August and end July 24, 2022.

  What should I do if I need to break my lease?

At this time, Northside, Northside 2, Northside 4 and Northside Plus do not offer an option to buy-out the lease. Per the lease contract, you will be required to find someone to take over the remaining days and financial obligation left on your lease. Once the new tenant moves into your space, there will be a $500 relet fee charged to your account.

  How do I know if I qualify?

Future residents can qualify on their own or with a guarantor. If the resident cannot qualify on their own or find a Guarantor, we have partnered with The Guarantors to provide an alternative solution. Prospects who are interested can apply free of charge on their website: www.theguarantors.com/renters.

Availability

  Do you have any immediate availability for the 2021/2022 school year?

Yes, please contact the Leasing Office and we will be happy to assist you in finding your new apartment.

  When will you begin leasing for the 2022/2023 school year?

We are actively leasing for this year. Please call our leasing office to inquire about availability for your specific floor plan of choice!

Rent

  How much is rent?

You can find our most up-to-date pricing by visiting the availability page.

  What utilities are included in the rent?

All furnished floor plans will include water, sewage, trash, and internet and cable channels in the price of rent. All unfurnished units will have trash, internet and cable included in rent, but are responsible for water and sewage. All units are responsible to setup and maintain their own electric account.

  How do I pay rent?

Northside Plus makes paying rent easy! Residents can pay rent online on the ResidentPortal, or in our office which is open seven days per week. We accept money order, cashier's check or personal check only. We do not accept credit/debit cards or cash.

Pet Regulations

  Do you accept pets?

Yes - our pet friendly community welcomes two furry friends per home.

  Do you have any breed restrictions?

Our community does not accept the following breeds: Akita, Chow, Doberman, Pit Bull, Rottweiler, American Staffordshire Terriers, English Staffordshire Bull Terriers, Wolf hybrids or any mix of the mentioned breeds are not allowed. For further information regarding our pet policy, please contact the community office.

  What are the fees for having a pet?

We require a $200 fee and a $200 refundable deposit for each pet, with a monthly fee of $20 pet rent per pet.

  Is there a weight limit or restriction?

At this time, we do not have a weight restriction.

Furnishings

  What furniture is included in furnished units?

Bedroom furniture will vary based on the floor plan you choose; for example, The Discovery and Voyager units both come with a Full XL bed. The Enterprise will have a lofted Twin XL bed. The remainder of our floorplans have a queen size bed. Furnished bedrooms also include a desk and chair, two 2-drawer dressers and a night stand (select floor plans). 

The living rooms come with a couch, coffee table, side table, chair, entertainment center. Kitchen: stainless steel appliances, bar stools or kitchen table and chairs. All Phase 3 and 4 units (except townhomes) will also include a 55" smart TV.

Roommates

  How does the roommate matching program work (individual leases only)?

If you’re applying to one of our private bedroom floorplans, the application offers an exclusive roommate-matching service. If you would like to participate, you can complete the roommate matching form built into your application. The form allows you to make notes of any friends applying at Northside that you would like to live with. Please ensure you provide the same name being used on your roommate's application to ensure your request is processed in a timely manner. The form also asks you to input your hobbies, interests, sleep routines, pet preferences, and study habits. Inputting this information helps us match you with someone with similar interests, you’ll like living with throughout your lease term.

  What if I don't like my roommate after move-in?

We do offer roommate mediation program through our LifeWorks Coordinator who is located in the Phase 2 Resident Services office. If there are differences between roommates that cannot be resolved, residents may be able to transfer as rooms are available. A transfer fee will apply. Please contact the community office for more information.

Renewing Your Lease

  What is a renewal lease?

If you are already a resident, you do not have to reapply. Instead, you will complete a renewal lease that will renew your contract for the next term.

  Am I guaranteed the same apartment when I renew my lease?

All renewal leases secure your same spot for the next lease term. However, your spot and apartment are not guaranteed unless you renew your lease. In addition, not all residents who renew are guaranteed the renewal rate, as only a certain % of each floor plan receives a concession. Renewing your lease as early as possible will guarantee your spot and also the best rate. Please call the leasing office with any questions regarding renewals.

  How do I renew my lease?

  1. Login to the ResidentPortal and find your renewal offer located in the red banner at the top of the page.
  2. Click "Review offer" and follow the prompts.
  3. Once you click "Complete Renewal", our leasing team will be notified that you have accepted your renewal offer and will generate your updated lease for signature.
  4. You will receive an email when your lease is available on the ResidentPortal. All parties (including any guarantors) are required to sign the lease document.
  5. Once you have signed your lease, you have officially secured your spot for next year!